Support Center
Find answers to common questions or reach out to our support team for assistance.
What payment methods do you accept?
We accept various payment methods including credit cards (Visa, Mastercard), Western Union, and bank transfers. All payments are secure and encrypted.
What is your cancellation policy?
Our cancellation policy allows for full refunds if cancelled 48 hours before the tour. Cancellations within 24 hours may be subject to a fee.
Can I customize my tour?
Yes! We offer customizable tours to suit your preferences. Contact our team to discuss your specific requirements and we'll create a personalized itinerary.
What should I bring on the tour?
We recommend bringing comfortable walking shoes, sunscreen, a hat, water bottle, and your camera. Specific requirements will be provided for each tour.